To maintain the radiance of your Orain pieces, we recommend cleaning them gently with a soft, lint-free cloth. Avoid contact with harsh chemicals, perfumes, or prolonged exposure to water to preserve the handcrafted finish.

Yes, our Aura collection is crafted using high-grade surgical steel with a premium PVD coating, making it highly resistant to tarnishing, water, and daily wear.

All orders are processed within 24-48 hours. Domestic shipping typically takes 3-5 business days, while international deliveries may vary between 7-14 business days depending on your location.

We do not currently offer a separate product warranty. If your item arrives faulty, damaged, or incorrect, please email support@orainstudio.com with your order number and clear photos, and we’ll look into it for you. This does not affect your statutory rights.