To maintain the radiance of your Orain pieces, we recommend cleaning them gently with a soft, lint-free cloth. Avoid contact with harsh chemicals, perfumes, or prolonged exposure to water to preserve the handcrafted finish.

Yes, our Aura collection is crafted using high-grade surgical steel with a premium PVD coating, making it highly resistant to tarnishing, water, and daily wear.

All orders are processed within 24–48 hours. Once dispatched, delivery timelines are as follows:

• UK Standard Delivery: 2–5 business days
• UK Express Delivery: 1–2 business days
• International Delivery: 5–12 business days, depending on the destination and customs processing times.

We do not currently offer a separate product warranty. If your item arrives faulty, damaged, or incorrect, please email support@orainstudio.com with your order number and clear photos, and we’ll look into it for you. This does not affect your statutory rights.